DMS Ireland was established in 1999 as a Chartered Institute of Personnel & Development (CIPD) Centre and since then has worked with thousands of individuals to gain professional recognition and accreditation in the field of HR/L&D.  DMS provides the full range of CIPD qualifications for HR/L&D professionals comparable to Levels 3, 5, and 7 in the UK or Levels 5, 7 and 9 in Ireland.  DMS Ireland provides unique flexibility and choice to individuals and organisations with qualifications starting all year round.  Based in Bangor, County Down, DMS also works throughout Ireland and the UK with our team of highly experienced facilitators and Associate Consultants.

Introduction to the CIPD

The Chartered Institute of Personnel and Development (CIPD) is the professional body for experts in people at work.  For more than 100 years, CIPD have been championing better work and working lives by setting proessional standards for HR and people development as well as driving positive change in the world of work.  With hubs in the UK, Ireland, Middle East and Asia, CIPD is the career partner of choice for more than 150,000 members around the world.

The DMS Team

Lynn Carson

Managing Director

With over 25 years Senior Human Resource & Learning & Development experience, Lynn is an experienced Coach and Mentor to a number of private and public sector clients and plays a strategic role in the design and development of CIPD Accredited programmes at DMS Ireland. DMS Ireland was established by Lynn in 1999 as an approved centre for the CIPD, providing competency-based / blended learning programmes.   Lynn is a Chartered Fellow of the CIPD and past Chaire and Vice-Chair of the CIPD Northern Ireland Branch. 

Gillian Robson

Programmes Director

Gillian is a highly experienced Professional with over 18 years’ Human Resource experience with some of the UK’s leading retailers to include Asda Walmart and Marks and Spencer.  Gillian has worked in Senior HR Business Partner and Consultancy roles and worked with a range of organisations on recruitment projects as well as talent mobility solutions for outplacement and career transition, leadership development, employee engagement and change management.  Gillian leads and facilitates on CIPD Qualifications, working with candidates at all levels and  holds a BSc Honours Degree in Economics and Management from Queen's University Belfast as well as a CIPD Advanced Certificate in HRM.

Lyndsey Smyth

Business Development & Client Services Manager

Lyndsey joined DMS Ireland in 1999 and is mainly responsible for Business Development and Client Services. Lyndsey has completed a BA Hons in Business Administration with the University of Sheffield, an Advanced Diploma in Management Practice with the University of Ulster, holds the ACCA Level 4 Diploma in Accounting and has completed the CIPD Foundation Certificate in Human Resource Practice.

Stephanie McCutcheon

Associate Consultant

Stephanie has almost 25 years' experience in people management and development. She has been operating as a Human Resources Consultant since 2001 within a diverse range of business sectors including: health and social care, education, regional and local government, retail, manufacturing, and third-sector organisations.  Stephanie holds an MSc in Strategic Personnel and Development, is a Fellow of the Chartered Institute of Personnel and Development, is a Licensed Investors in People Practitioner, and an accredited Action-Learning Set Facilitator. In a voluntary capacity, Stephanie was actively involved in the CIPD Northern Ireland Branch Committee for seven years, holding positions of Honorary Secretary and Vice-Chair.

Caroline McGowan

Associate Consultant

Caroline has been delivering CIPD Foundation and Intermediate Qualifications with DMS Ireland since 2018.  Caroline was a Lead People Manager for 19 years with Tesco Stores Ltd and also currently an External Trainer for Young Enterprise NI.  Caroline has a BA (Hons) in Business Adminstration, Certificate in Training & Development and is an Associate Member of the CIPD.

Lynn McKeown

Associate Consultant

Lynn has a proven background in Human Resources and Operations Management. Having achieved Chartered Membership with the CIPD, Lynn has focused on HR strategy and initiatives, staff management, resourcing, training and commercial performance. She has had over 12 years experience within the aviation industry at management levels. Now running her own business, she is currently a Business Consultant with a Pharmaceutical company.

Paul Gillen

Associate Consultant

Paul is a senior associate who began his career in Human Resource Management, spending more than 10 years working in a variety of HR roles including retail, construction, civil engineering and manufacturing. More recently Paul was Head of HR for a diverse international group of construction, engineering and manufacturing companies. Paul is a Chartered Fellow of the CIPD and is currently Secretary to the Northern Ireland Branch Committee. He has also been admitted to the Law Society in Northern Ireland, England & Wales and the Republic of Ireland.

Angela Barrett

Associate Consultant

Angela is a Chartered Member of the Institute with over 20 years HR experience, primarily within the public sector in both central and local government. Angela is an experienced HR Business Partner with significant experience developing and coaching managers in their role as people managers. Angela has been an HR Consultant since 2018 and now works across the public, private and voluntary sectors supporting organisations across all HR specialisms.

Malcolm Davey

Associate Consultant

Malcolm is a Human Resources Consultant specialising in Employee Relations, including Workplace Investigations, Performance and Reward. He is also a CIPD Assessor and Advisor. Malcolm has over 20 years’ experience as a Senior Manager and Director at Board level in the public sector, covering the full range of Corporate Services and in particular HR. Malcolm is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD). For 13 years he was also a member of CIPD’s West of England Branch , having at various times been the Branch’s Vice Chair, Secretary, Policy Adviser and Chair of its Public Sector Forum. In 2013, Malcolm received the Award of Merit in recognition of his service to the CIPD.

Di Steer

Associate Consultant

Di is an experienced senior practitioner who has worked mainly in public and third sector.  As well as senior HR and Development roles, Di was also the CEO of a national UK Charity.  Di specialises in areas such as:  organisational change and transition, strategic policy/development, governance, equality and diversity, performance and reward, partnership and team development.  Di has coached and mentored CIPD candidates for over 11 years at various qualification levels.  She is a qualified Advisor, Assessor, Internal Verifier, has a MSc in Strategic Personnel & Development and is a Chartered Fellow of the CIPD.

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