DMS Ireland was established in 1999 as a Chartered Institute of Personnel & Development (CIPD) Centre and since then has worked with thousands of individuals to gain professional recognition and accreditation in the field of HR/L&D. DMS provides the full range of CIPD qualifications for HR/L&D professionals comparable to Levels 3, 5, and 7 in the UK or Levels 5, 7 and 9 in Ireland. DMS Ireland provides unique flexibility and choice to individuals and organisations with qualifications starting all year round. Based in Bangor, County Down, DMS also works throughout Ireland and the UK with our team of highly experienced facilitators and Associate Consultants.
Introduction to the CIPD
The Chartered Institute of Personnel and Development (CIPD) is the professional body for experts in people at work. For more than 100 years, CIPD have been championing better work and working lives by setting proessional standards for HR and people development as well as driving positive change in the world of work. With hubs in the UK, Ireland, Middle East and Asia, CIPD is the career partner of choice for more than 150,000 members around the world.
The DMS Team
Lynn Carson
Managing Director
With over 25 years Senior Human Resource & Learning & Development experience, Lynn is an experienced Coach and Mentor to a number of private and public sector clients and plays a strategic role in the design and development of CIPD Accredited programmes at DMS Ireland. DMS Ireland was established by Lynn in 1999 as an approved centre for the CIPD, providing competency-based / blended learning programmes. Lynn is a Chartered Fellow of the CIPD and past Chaire and Vice-Chair of the CIPD Northern Ireland Branch.
Lyndsey Smyth
Business Development & Client Services Manager
Lyndsey joined DMS Ireland in 1999 and is mainly responsible for Business Development and Client Services. Lyndsey has completed a BA Hons in Business Administration with the University of Sheffield, an Advanced Diploma in Management Practice with the University of Ulster, holds the ACCA Level 4 Diploma in Accounting and has completed the CIPD Foundation Certificate in Human Resource Practice.
Charlotte Beggs
Client Services Assistant
Charlotte joined the DMS Ireland Team in September 2023 as part her Higher Level Apprenticeship with Ulster University and will be working at DMS whilst studying towards her BSc in Leading Customer Operations. Charlotte's role will be to assist in client services, marketing, events, managing the portal, schedules, diary and all the day to day operations at DMS.
Claire Nutt, MCIPD
Associate Consultant
As a previous student with DMS, Claire completed her Level 7 Advanced Diploma in Human Resources Management and is a Chartered Member of the CIPD. Her career began in recruitment within the private sector where she spent six years working in the Accountancy, Finance and Healthcare industries before moving to HR in the Education sector in Northern Ireland. Claire has over 12 years’ experience as a HR Business Partner and HR Manager and has led sector wide HR projects to re-engineer and streamline practice. Claire is an entrepreneur and now runs her own company working with clients across public and private sectors to help them transform Human Resources practice through technology, mindset, and modern business processes.
Stephanie McCutcheon
Associate Consultant
Stephanie has almost 25 years' experience in people management and development. She has been operating as a Human Resources Consultant since 2001 within a diverse range of business sectors including: health and social care, education, regional and local government, retail, manufacturing, and third-sector organisations. Stephanie holds an MSc in Strategic Personnel and Development, is a Fellow of the Chartered Institute of Personnel and Development, is a Licensed Investors in People Practitioner, and an accredited Action-Learning Set Facilitator. In a voluntary capacity, Stephanie was actively involved in the CIPD Northern Ireland Branch Committee for seven years, holding positions of Honorary Secretary and Vice-Chair.
Rob Rees
Associate Consultant
An experienced HR professional with a track record of delivering results through key people initiatives which centre on organisations enabling their talent to do their best work. Very much against “its the nice to do” and very much for measurement, user-experience and people-centric full employee lifecycle strategy. Highly experienced in the retail sector working for some household brands, also experienced more recently in the tech sector. Previously working in retail, where every second is cash Rob lead the charge for automating and streamlining processes. Now working in tech, in an organisation which provides Scientists (who are doing great work) in Life Sciences, across the globe, with a lead generation platform. Rob is leading the People and Culture strategy for Northern Ireland’s Fastest Growing tech organisation, focusing on the whole employee lifecycle. Working with a great team across Ireland, Europe, the UK and North America with inspiring leadership and a dedicated, welcoming and innovative culture. Rob is currently Vice-Chair of CIPD Northern Ireland Branch with a key role in facilitating and speaking at events in Northern Ireland and Scotland and Chartered Fellow of the CIPD.
Angela Barrett
Associate Consultant
Angela is a Chartered Member of the Institute with over 20 years HR experience, primarily within the public sector in both central and local government. Angela is an experienced HR Business Partner with significant experience developing and coaching managers in their role as people managers. Angela has been an HR Consultant since 2018 and now works across the public, private and voluntary sectors supporting organisations across all HR specialisms.
Claire Loftus
Associate Consultant
Claire Loftus, is an experienced HR professional working across various sectors. She is a Chartered Member of the Chartered Institute of Personnel and Development, has a First Class Honors Degree and Masters in HRM. In 2017 she started her own HR Consultancy which has been selected in 2022 as one of the Small Business 100, and in 2019 was recognised by Enterprise Nation as one of the Top 50 Advisors in the UK.
Paul Gillen
Associate Consultant
Paul is a senior associate who began his career in Human Resource Management, spending more than 10 years working in a variety of HR roles including retail, construction, civil engineering and manufacturing. More recently Paul was Head of HR for a diverse international group of construction, engineering and manufacturing companies. Paul is a Chartered Fellow of the CIPD and is currently Secretary to the Northern Ireland Branch Committee. He has also been admitted to the Law Society in Northern Ireland, England & Wales and the Republic of Ireland.
Norman Neill
Associate Consultant
Norman has twenty years’ experience radically improving existing businesses and services through careful planning, strategy and management gained via exemplary service as a senior manager in the Health Service, and business improvement posts in local government. He has extensive staff and budgetary management experience, and conducted organisational, departmental and service reviews to deliver a continuous improvement ethos. He has project led services and organisations to successfully attain IIP Champion status, EFQM Quality Award, EFQM Mark of Excellence, BS8555, BS76000 and Charter Mark awards. He has developed and implemented corporate Health and Wellbeing Strategies in local authorities and programme managed the build and implementation of integrated corporate-wide HR/Payroll/Time & Attendance/Web Recruitment systems. Norman has authored several articles for business magazines, is a visiting lecturer at University of Ulster, a qualified Senior EFQM Quality Awards Assessor, and a qualified BS76000 Assessor. Norman has an MSSc in Organisation and Management from QUB and a Level 7 Advanced Diploma in Human Resource Management, awarded from the CIPD.
Malcolm Davey
Associate Consultant
Malcolm is a Human Resources Consultant specialising in Employee Relations, including Workplace Investigations, Performance and Reward. He is also a CIPD Assessor and Advisor. Malcolm has over 20 years’ experience as a Senior Manager and Director at Board level in the public sector, covering the full range of Corporate Services and in particular HR. Malcolm is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD). For 13 years he was also a member of CIPD’s West of England Branch , having at various times been the Branch’s Vice Chair, Secretary, Policy Adviser and Chair of its Public Sector Forum. In 2013, Malcolm received the Award of Merit in recognition of his service to the CIPD.
Di Steer
Associate Consultant
Di is an experienced senior practitioner who has worked mainly in public and third sector. As well as senior HR and Development roles, Di was also the CEO of a national UK Charity. Di specialises in areas such as: organisational change and transition, strategic policy/development, governance, equality and diversity, performance and reward, partnership and team development. Di has coached and mentored CIPD candidates for over 11 years at various qualification levels. She is a qualified Advisor, Assessor, Internal Verifier, has a MSc in Strategic Personnel & Development and is a Chartered Fellow of the CIPD.
Lynn McKeown
Associate Consultant
Lynn is an experienced HR professional, business & leadership consultant & coach. Lynn is an NLP Master Practitioner, and an International multi-award winner in ‘Business’ and for her ‘Extraordinary Contribution During a Global Pandemic.’ Lynn helps senior leaders and teams in private and public sectors, focusing on their strategy, leadership and culture and is passionate about people and creating great places to work, developing coaching, wellbeing and resilience initiatives. Her experience in Aviation, Veterinary, Optometry and Recruitment, Lynn has explored and dissected the health of the business, working on business strategy, operational efficiencies, improving profitability, creating purpose and values, setting outcomes and getting under the team’s skin in life and work, to help them perform at their best. Lynn is the COO of Power of Choice, a professional member of both the Association of Neuro-Linguistic Programming (ANLP) and the Chartered Institute of Personnel & Development (CIPD), an Associate Consultant for the Chief Executive’s Forum & DMS Ireland (Accredited CIPD Centre) and has worked with world leading brands such as Aer Lingus and Pfizer/Zoetis.